Awful...have rented many cars at liverpool airport over the years first and last time with this company all I can say to everyone is check the vehicle thoroughly even underneath and insist a staff member checks it with you otherwise an invoice for damage could be sent to you and the only response you will get to any emails you send will be a copy of the terms & conditions also dont bother asking for a manager to contact you they will ignore the request .....use one of the other companies theres plenty
Served today by such a lovely lady who put a smile on my face during a difficult time. Thank you Adele. Enjoying my gin and tonic now
booked a car .. got a taxi to the airport , was told sorry no cars ,, we tried to call you .. i showed them my phone they never called at all . had to get a taxi home at the total cost of 55 pound , charged my card and nothing back after 4 days . never ever again will i use this service.
Have been a loyal customer to Europcar for years as I find it easy to book them when booking EasyJet flights, however on my last trip I was falsely charged for an upgrade when the car I booked was not available. I feel as if they hid the charge from me when taking the car as they knew it was incorrect/ cheeky/ not permitted and was only contacted 4 weeks after the rental had ended. Terrible customer treatment.
Friendly staff, knowledge of area. On returning car staff available for hand over. Used Europcar before and definitely in future. Great selection of vehicles for everyone.
Europcar Liverpool Airport is a UK Car Rental based in Liverpool, North West England. Europcar Liverpool Airport is located at Liverpool John Lennon Airport, Ground Floor, Multistorey Car Park, Liverpool, Speke, Liverpool L24 1, Liverpool, North West England L24 1YD, UK.
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