I got a terrible Dr that rushed me out the door. Terrible service. I am a U.K citizen that got treat badley there unfortunately. I just sat quiet and not said anything best way. I moving.
Terrible experience tying to get appointments the last few months and wasted time trying to get a diagnosis on lumps in my body! My normal GP there is lovely but receptionist kept saying they only had room for me to see the locum dr as appointments can only be made on the day. The locum DR rushed me through the practice and I ended up having to settle for seeing the nurse who is lovely and did get me a scan. But need to see my GP for scan results and further tests. I rang several times to try and see my GP but always seem to miss the 'pot luck' system in the mornings when everyone has to ring to book a same day appointment! No advance appointments. The Dr requested that I call and book an appointment to see him as soon as I got back from a break. When I returned I rang and tried to book an appointment as requested by DR Gupta and still no appointment! I have been told there is only space to see a locum and not today but I have to ring each morning and 'try' to get in! When I asked if this kind of system takes into consideration actually caring for patients, the receptionist was not nice in her response at all and said 'We have 6000 patients!' She wouldn't listen to what has happened or that DR Gupta had told me to ring and book with him not a locum or nurse. Her attitude and comment about the numbers of patients they have kind of proved the point that numbers and stats matter more to than caring for people! Very disappointing and a waste of two months trying to get a diagnosis on growing lumps on my body. I am trying a new DRs surgery asap!
All staff 100% Top always happy to listen and help sort out any problems .Great Staff Happy Enviroment .
Cant ever get an early apointment on the day
Brilliant doctors! all staff are amazing. I'm very happy with the service they provide.
Benim medical centre is a UK Doctor based in Liverpool, North West England. Benim medical centre is located at 2 Penvalley Cres, Liverpool L6 3BY, UK.
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