I'm changing my review for a better one(from 2 starts to 4)They have improved a few things: new red bracelets in the changing room, and wall clock. P.s.Dw extremely needs to get more dumbbells This is the main reason why some of people whom I know don't wanna join the gym.
Great gym. No problems...nice people_staff and customers...place is well maintained..although the shower gel dispensers can be empty.. place is massive...the weights area does get a little crowded at peak times....but due to its vastness, you can do other things like punch bags, cardio machines..machine weights..classes etc..steam room and jacuzzi are great. Pool gets a little chocka with kids' swim classes after 5pm. They just increased price by 3 squid per month...but am on a monthly rolling contract now (26 squids per month, was 23 squids per month last year with NHS discount)...and only need to give one months' notice to cancel...I cancelled years ago without issue...it's A really nice way to spend a cold wet afternoon in the gym and spa area
This review is of DW as a compamy and not just this specific gym. If you are thinking of signing up with them be warned! They are scammers, they are rude, they have to morals, no customer service to speak off, no ethics and they completely disregard consumer rights. Their contracts are illegal and in breach of consumer rights act. Yet they try to enforce them by harassing people and instructing debt collectors. My review is not the only one to say this, so this is a wide spread practice for them. If you think of signing up with them - don't! You will live to regret it when they won't let you cancel and harras you 3 years down the line. If you already signed up and want to cancel, report them to Citizen Advice Bureu. They will report then to trading standards. The more reports they get, the sooner they will act.
This is a very good gym, my only gripe with it, is that you have to sign up for a 12 month contract. If you lose your job, move address or have medical reasons you should have no problems getting out of the contract. You can do 3 months or 6 but they push the price upto 42-52/month.What I like about the gym?It's alot more social than other gyms,the staff are alot nicer and talk to you. Other gyms I've been people just go in, work out and stay to themselves but maybe it's the way it's laid out you get alot of good conversations.For the price you get a pool, steam room. There are also tanning beds and canteen.There are some bad reviews on here but it's down to showers and toilets not being cleaned and the 12m contract. It's been fairly clean to me although I don't really see the showers get cleaned much they should be as people pee in shwerss. Take your own cleaning spray I say.I paid 20 for the first month and get two PT sessions but if I go enough times I get the 20 back. PT sessions are about 180/10x hour sessions.
Very clean gym, staff are very helpful...loving the swimming pool and spa facilities, however some of the weights and cardio machines are a bit dated. Need upgrading...overall I am enjoying this gym so far. I would recommend this gym to anyone
DW Fitness Club is a UK Gym based in Liverpool, North West England. DW Fitness Club is located at Triumph Way, Liverpool L24 9GQ, UK.
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