Customer service appalling. People who work here needs to be fired . Ive been going here for over 3 years now and Ive received the same disgusting customer service better yet lack there of .
The staff its normally unhelpful and unpleasant, just doesnt feel right. If in need of any post office services just pic somewhere else. Posting after my tenth visit.
Not very good customer service. Could even call them rude. I have found no problem with the service itself, but the staff there have zero manners or people skills. You're treated more like a nuisance than like a customer.
I use this post office several times a week with many parcels and to use other services they provide. I have never received any but professional customer service from all of the staff that work here even at extremely busy times. I have been present on several occasions to witness the staff receive verbally offensive and rude behaviour from customers generally just because they've had to queue for a couple of mins or because a payment card didn't work. I have even seen them receive abuse after trying several times to customer why they can't accept a certain item because it hasn't been prepared correctly or item is prohibited . I would most definitely recommend this post office and the staff who work there for their excellent customer service.
Customer service is absolutely disgusting. I go here quite regularly as it is the closest post office to me and the women in there are always rude and intentionally unhelpful. Today the so-called manager swore at me at the top of her lungs and called me an "arrogant little b****" because I finally had enough and asked for her name. For the record, I just expect some relatively speedy customer service, which they are being paid to provide. If you don't want to be reported then do your job properly. Unprofessional, unacceptable and would give minus ratings if I could.
Monument Place Post Office is a UK Post Office based in Liverpool, North West England. Monument Place Post Office is located at London Road Bed Centre, London Rd, Liverpool L3 8JA, UK.
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