Best dentist I've been to. Staff are highly trained and extremely professional. First time I've ever felt like I'm not part of a production line, they really are welcoming!
I was going to be late for an appointment as I was stuck in traffic after leaving work so I tried calling them to ask would that be OK, it took three times of me calling and listening to an automated voice saying I was in a queue of one before they answered the phone... altogether spending over 10 minutes on the phone. After the second time of trying to get through to them I had a text saying you have missed your appointment and threatening to chuck me off their practise if I missed any more. When I eventually got through I took myself off their list myself. If they can't be bothered even answering the phone that is an 0844 number so costs an access charge and up to 7p a minute then I will go elsewhere. Maybe they leave you on the phone so they make more money from it.I would have given it no stars but there wasn't the option.Just to add I got charged 4.93 for the calls to this surgery, my advice, use a better surgery with a local number
Bad staff made the whole experience uncomfortable.
Oak Dental Care is a UK Dentist based in Liverpool, North West England. Oak Dental Care is located at 39 Liverpool Rd S, Liverpool L31 7BN, UK.
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